Privacy Policy

Introduction

At MindCalm, we are deeply committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our mental wellness platform. We understand that mental health information is particularly sensitive, and we treat all user data with the utmost care and respect.

By using MindCalm, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of our services. We may update this policy periodically, and we encourage you to review it regularly to stay informed about how we protect your information.

Information We Collect

Personal Information

When you create an account or interact with our platform, we may collect information that you voluntarily provide, including but not limited to your name, email address, and any preferences or settings you configure. We do not require sensitive personal identifiers such as phone numbers or physical addresses to use our core services.

Usage Data

We automatically collect certain information about your interaction with our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses. This data helps us understand how users engage with our content and improve the overall user experience.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality of our platform.

How We Use Your Information

We use the information we collect for several legitimate purposes that align with our mission to support mental wellness:

• To provide, maintain, and improve our mental wellness resources and services
• To personalize your experience and deliver content relevant to your interests and needs
• To communicate with you about updates, new resources, or important information regarding our services
• To analyze usage patterns and conduct research to enhance the effectiveness of our platform
• To ensure platform security, prevent fraud, and protect against unauthorized access
• To comply with legal obligations and respond to lawful requests from authorities

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may engage trusted third-party service providers who assist us in operating our platform, conducting business, or serving users. These providers are contractually obligated to maintain confidentiality and use information solely for specified purposes.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.
• With Your Consent: We may share information with your explicit consent for specific purposes you authorize.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, regular security assessments, and restricted access to personal data on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to take steps to protect your account credentials and notify us immediately if you suspect any unauthorized access.

Your Rights and Choices

You have certain rights regarding your personal information, which may vary depending on your jurisdiction:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct inaccurate information through your account settings or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal and operational requirements
• Opt-Out: You can opt out of certain communications and data processing activities
• Data Portability: You may request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

MindCalm is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of MindCalm after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page. We are committed to addressing your inquiries promptly and transparently.